Shipping and Delivery

SHIPPING TIME

Please refer the product page for estimated shipping and delivery timelines for both domestic and international orders.

From the time of shipping, it takes about 7-12 business days for Domestic orders (in India) and 12-15 business days for international orders to reach you.

The time period can vary sometimes due to external factors. Incase the delivery is not done in 12-15 working days we do not refund or cancel order, Customer will have be patient until the package is delivered. We try to deliver all products as soon as possible.

If the order gets cancelled, lost or undelivered then we will refund the money.

*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.

IMPORTANT NOTE

Customer are informed here that we use third party courier services for logistics of orders’ parcels. In unforeseen and unfortunate cases wherein courier services refuse to accept customer’s claim of wrong or tampered delivery or non-delivery of parcels, Vaazi shall not be held liable for any loss until below mentioned guidelines are followed by customers.

It will be solely customers responsibility to reach out to us and ask for tracking details , which is again mentioned on tracking page as well . if customer fails to ask for tracking details and track their order on regular basis until it is delivered , Vaazi wont take any responsibility of any missing , misplaced or damaged packaged after one month of placing order. As we use third party courier service the tracking data from their website is cleared off after one week of delivery thus it is impossible to get hold of any packages later.

If the package delivered is verified by OTP then we do not accept the denial of receiving the package . Customer will have to accept the decision given by the Vaazi.

If parcel is received in tampered condition, customer shall refuse to accept parcel from courier person.

Even if parcel is intact, Customer ought to video-record the act of opening the received parcel as proof of any unforeseen and unfortunate case of receiving wrong or missing products inside parcels.

 

SHIPMENT AND TRACKING DETAILS

We will send you an email/SMS regarding the shipment of your order, as soon as the items are handed over to the Courier. These email/SMS will contain the Tracking Number and Courier Company's website link.

Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites. You may also check the same on our order status page or by logging in to the My Account section on our site.